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Blog posts with the "Optiq" tag (11 posts)

Optiq Version 2.4.2 is Live

Optiq Version 2.4.2 is Live

In this latest release of Optiq: New Features Notifications Preferences - This feature allows you to specify which notifications you want to receive. Select the 'cog' icon at the top right of the Notifications dropdown and select whether to receive updates on tickets, services, user accounts and blog posts. Follow...

Optiq Versions 2.4.0 and 2.4.1

Optiq Versions 2.4.0 and 2.4.1

In these latest releases of Optiq: Optiq 2.4.0 New Features Tagging Tool: ‘Monitored Services’ - Add the following tags to ‘Monitored Services’: Monitiq tags. ‘Private’ tags: Only visible to the user. ‘Global’ tags: Available to all. Save Filters Tool Save a filtering selection for reuse in future sessions....

Optiq Version 2.3.0 is Live

Optiq Version 2.3.0 is Live

In this latest release of Optiq: Shareable content - You can now share your filtered content, page and sorting via a share link. Filtering persists - Filtered content will be cached when navigating between features/pages and closing the browser. Ticket graph performance improvements User feedback and bug fixes Button...

Optiq Version 2.2.2 has been Released

Optiq Version 2.2.2 has been Released

In this latest release of Optiq: New features Monitored Services - A new area under ‘Support Desk’, accessed through the side menu. View Monitiq Services by Organisation and filter by service name, service status (Alerting or Silent) and by tag (for 'Service Group’ and ‘Scope’). View which services are silenced...

Optiq Notifications

Optiq Notifications

We've just rolled out a new feature for Optiq - web based notifications. If you've ever used Facebook, you should be immediately familiar with how it works. After logging in to Optiq, you will now find a bell shaped icon in the navigation bar: If there are any notifications which...

Optiq Version 2.0

Optiq Version 2.0

Centiq's new and improved Customer Portal Measure Centiq’s service performance through Optiq’s feature rich online graphical portal. Optiq's key features include... General New user friendly navigation - Clearly defined areas: Support Desk, Commercial and Administration (with Capacity Planning to come in the future). Enhanced Filtering tools - Click...

Monitoring HANA System Replication, don't forget the GAL

Monitoring HANA System Replication, don't forget the GAL

Monitoring HANA System Replication with Monitiq HANA DB provides the ability to replicate data to a second server/cluster for DR or clustering. This Blog covers the metrics we use in Monitiq to manage the day to day operation of replication. (For more information on HANA replication see http://scn....

HANA XSEngine monitoring with the Monitiq Agent

HANA XSEngine monitoring with the Monitiq Agent

HANA XSEngine monitor for Monitiq HANA Agent version 1.5.3 now contains an agent to allow the monitoring of the XSEngine (SAP HANA Extended Application Services) within HANA. The XSEngine is a web application server integrated into the HANA service stack to allow javascript/html5 applications to be run...

SUnreclaim SLAB - HANA fail due to swapping

SUnreclaim SLAB - HANA fail due to swapping

The HANA cluster node fails.. A HANA cluster node on a 3+1 512GiB scale out cluster failed due to swapping (paging to paging space). At the time of the issue there where no unload events, which suggested that we were running out of memory before HANA reached the Global...

Alert Preference Help

Alert Preference Help

Alert Rules Alerts are created by Alert rules containing a set of conditions to run against the incoming agent metrics. If the Alert rule conditions are met the alert is created. Each user can optionally decide what types of alerts to receive and what method (sms or email). RED vs...

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