The ‘run’ phase is the only part of the journey where a business can realise the benefits of the investment it has made in SAP HANA, and much like our solutions, our Managed Services are designed to ensure our customers optimise that investment by lowering the cost of ownership and accelerating the time to value for all associated IT and business benefits.
As one of the most mature SAP HANA managed services in the world since implementing and supporting the first UK deployment back in 2011, we are trusted by small, medium and large enterprise SAP customers across a diverse set of industries and use cases.
Maximising the availability and performance of the supporting SAP HANA platform is of paramount importance.
A SAP HANA platform is built of many tightly integrated technologies, including the SAP HANA database, Linux Operating System and in-memory compute infrastructure, as well as the SAP applications themselves, and seemingly small issues can have severe effects on a business, and so comprehensive and real-time platform insight becomes vital.
To address this, Centiq’s Managed Service leverages a combination of industry leading tools, including SAP Solution Manager and our own in-house specialist SAP HANA platform monitoring tool, Optiq, to provide comprehensive and real-time insight.
By automating these critical monitoring processes, Centiq ensures our Consultants are freed up to proactively focus on delivering value add activities that optimises performance.
Our highly flexible Managed Service offering enables our customers to fill potential ‘skills’ gaps in-house or existing third-party expertise associated with the ongoing management of the SAP HANA platform.
Our service is bespoke to meet every customers’ unique requirements, integrating seamlessly with existing service desk teams and processes and offers robust SLA’s to meet demanding business and IT needs.
Our team of industry leading SAP Basis, SAP HANA Consultants and Engineers teams deliver our Managed Services’ from our Head Office in Nottingham, UK, to customers across the globe. Our team rapidly identifies and resolves incidents, problems and changes, as well as derisking complex and time consuming upgrades and processes, such as DR, of the SAP HANA platform.
Leverage your investment
Understand how we can manage and monitor your SAP instances, underlying OS and HANA database.