Definitions and interpretation
Collectively all information that you submit to Centiq Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
Any applicable law relating to the processing of Personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
The General Data Protection Regulation (EU) 2016/679;
Centiq Ltd, or us
Centiq Ltd, a company incorporated in England and Wales with registered number 03593921 whose registered office is at Unit 2 Orchard Place Nottingham Business Park Nottingham Nottinghamshire NG8 6PX the United Kingdom; UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
Any third party that accesses the Website and is not either (i) employed by Centiq Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to centiq Ltd and accessing the Website in connection with the provision of such services.
The website that you are currently using, www.centiq.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean “including without limitation”;
- reference to any statutory provision includes any modification or amendment of it;
4. For purposes of the applicable Data Protection Laws, Centiq Ltd is the “data controller”. This means that Centiq Ltd determines the purposes for which and the manner in which, your Data is processed.
5. a) Identity Data includes Title Name Company or Organisation name
b) Contact Data includes email address telephone numbers
c) Technical Data includes internet protocol (IP) address browser type and version timezone setting and location other technology on the devices you use to access this website.
d) Profile Data includes your interests, preferences, feedback and survey responses.
e) Usage Data includes information about how you use our website, products and services.
f) Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties your communication preferences.
6. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
7. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Sharing of Data
8. We may have to share your personal data with the parties set out below for the purposes set out below –
i. Affiliates or any group companies
ii. External Third Parties
iii. Employees, contractors, agents or professional advisers
iv. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
b.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Keeping Data secure
9. We will use technical and organisational measures to safeguard your Data, for example: a. we store your Data on secure servers. b. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: email@example.com
10. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
12. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
13. You have the following rights in relation to your Data:
- Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
- Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
- Right to erase – the right to request that we delete or remove your Data from our systems.
- Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
- Right to data portability – the right to request that we move, copy or transfer your Data. –
- Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
14. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: firstname.lastname@example.org
15. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
16. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
17. Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria. All our third parties service providers are based within the European Economic Area (EEA).
Links to other websites
Changes of business ownership and control
20. We may also disclose Data to a prospective purchaser of our business or any part of it.
21. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
22. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide statistical information to the owners of the site.
23. By using our site you may also receive certain third party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on our site for analytics and tracking. These Cookies are not integral to the functioning of our site and your use and experience of our site will not be impaired by refusing consent to them.
24. The most common reason for not being able to log on or download data is that cookies are being blocked on your computer.
25. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Category* – Strictly necessary
Function – Used with our search engine. It does not contain any personal information and is automatically deleted when you close your browser.
Category* Strictly necessary
Function This session cookie is for user interface customisation, mainly once a user has logged in. This cookie is deleted when you close your browser.
Function Collects non-personal information about how visitors use the website in order to improve content and navigation and report on general usage statistics. All information these cookies collect is aggregated and therefore anonymous.
Function Remembers that you have accepted cookies from our site.
* These categories are defined by the International Chamber of Commerce (ICC) to assess intrusiveness
The following third-party Cookies may be placed on your computer or device:
27. Google Analytics to continually improve the user’s experience, and ii Leadforensics to understand the user experience and interest level in addition to tailor stronger and richer content.
28. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org and the ICC UK Cookie Guide. You will also find details on how to delete cookies from your computer.
31. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
32. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.