Centiq have updated our systems.

Centiq have installed the fixed OpenSSL version to all our vulnerable services.

Optiq Portal

This service has been patched and a new SSL certificate installed, we have also invalidated all existing passwords. If you have ever logged into this service you will need to create a new password to ensure the security of your account.


Your Monitiq service has also been patched and a new SSL certificate installed. User credentials are separately encrypted and are not compromised by the Heartbleed vulnerability, so there is no action for you to take.

More information on the OpenSSL (Heartbleed) Bug

The Heartbleed Bug

The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. SSL/TLS provides communication security and privacy over the Internet for applications such as web, email, instant messaging (IM) and some virtual private networks (VPNs).

The Heartbleed bug allows anyone on the Internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. This compromises the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of the users and the actual content. This allows attackers to eavesdrop on communications, steal data directly from the services and users and to impersonate services and users.

How to stop the leak?

As long as the vulnerable version of OpenSSL is in use it can be abused. Fixed OpenSSL has been released and now it has to be deployed. Operating system vendors and distribution, appliance vendors, independent software vendors have to adopt the fix and notify their users. Service providers and users have to install the fix as it becomes available for the operating systems, networked appliances and software they use.