Centiq unifies People, Process & Technology to deliver SAP and its supporting infrastructure rapidly, reliably, smarter and at scale. Our customers use these platforms and services to deliver real time data processing and analytics which truly enables organisations to transform the customer experience they provide. Whilst we love talking to our customers, in a real time world, automation and supporting customers in code is key. Centiq is one of the premier UK specialists in SAP HANA, Enterprise Linux and Microsoft Azure. We provide expert support to some of the largest global brands as well as leading SME's.
We are seeking to expand our Technical Support team which provides expert 1st, 2nd and 3rd line technical support to our customers across our services. These include Microsoft Azure, On-premise HANA clustered services as well as SUSE and Red hat Clustered application services.
Extra days holiday and additional holiday purchase scheme
Games room and team events
Cycle to work scheme, gym and showers
Childcare vouchers, as well as flexible working
Life Assurance and Health Cash Plan
Free fresh fruit and beverages
Free eye check vouchers
Pension and company contribution
We are seeking a highly motivated team player with excellent customer communication and interaction skills to join our exciting team. You will already have experience of working in a support team environment providing technical support to external customers. We actively engage with customers to identify support issues proactively and reactively within their services including SAP HANA, Microsoft Azure, IT Infrastructure, VMware virtualisation as well as Business Applications. The role is based at our Nottingham office and supports customers on a Global basis. Centiq will provide extensive training to the successful candidate.
We operate a highly automated and well documented technical support team using the very latest in-house developed Engineering tools. The role will report to the Head of Operations and you will be part of an expert customer focused operational team. Our operational focus is supporting both Cloud and Enterprise Open Source large database systems running SAP HANA and S/4HANA. We also provide in-depth support in the design, provisioning and support of large Cloud based solutions, securely integrated to existing application services offering the successful candidate exciting opportunities to develop their IT careers in a really exciting and supportive environment.
Providing support to a wide range of customers in relation to infrastructure, configuration and Cloud technologies